Payment policy

Home / Payment policy

1. Payment Methods

We accept the following payment methods for our IPTV services:

Visa, MasterCard, All payments are processed through secure, GDPR-compliant platforms.

Your personal and financial data is strictly protected.

2. Payment Process

The payment process on our website is simple, fast, and completely secure:

Choose your IPTV subscription from our available options.

You will be redirected to a secure payment page where you can select your preferred payment method.

After confirmation, you will receive an email with your order details and login information.

3. Billing

Subscription fees are calculated according to the chosen subscription period: 6 months, 12 months, or 18 months.

All prices are clearly displayed on our website and may include discounts or special offers depending on the subscription period.

All invoices comply with German tax regulations.

4. Automatic Renewal

Some of our subscriptions may include an automatic renewal option.

You will be notified in advance and can deactivate this option at any time:

via your customer account or by contacting our support team

Your subscription will not be renewed without your explicit consent.

5. Refunds

We offer a full refund within the first 24 hours of purchase.

If you wish to request a refund, please contact us within this period at:

📩 contact@hakunatv.online

After this period, a refund is only possible if required by German law.

6. Customer Service

Our team is available 24/7 for:

Payment support, Technical assistance, Account management, Administrative questions

Contact:

📩 contact@hakunatv.online

7. Changes to the Payment Policy

We reserve the right to change this policy at any time.

All updates will be posted on this page and include a corresponding date.

We recommend checking this page regularly.


8. Agreement to the Payment Policy

By making a payment on our website, you agree to the terms of this Payment Policy.

If you have any questions, please contact:

📩 contact@hakunatv.online